How do you manage duplicate user accounts in Epic End User?

How do you manage duplicate user accounts in Epic End User?

• A. Create new separate accounts for the same user.
• B. Ignore duplicates and continue.
• C. Rename duplicates to avoid confusion.
• D. Identify duplicates via the user ID, merge or deactivate duplicates, and consolidate roles.

Answer: (D)

Identifying duplicates by the user ID and then merging or deactivating the extras to consolidate all roles into one active profile is the best approach. This keeps a single, authoritative account for the user, so permissions, access history, and audit trails stay consistent and accurate. When duplicates exist, roles and entitlements can be spread across accounts, leading to gaps, conflicts, or security risks. Merging brings all access rights together under one profile, and deactivating the extras prevents unapproved logins while preserving historical data. Creating new separate accounts multiplies identities and fragments access; ignoring duplicates leaves security and compliance issues unresolved; renaming duplicates only masks the problem without truly consolidating the user’s identity or permissions.

Identifying duplicates by the user ID and then merging or deactivating the extras to consolidate all roles into one active profile is the best approach. This keeps a single, authoritative account for the user, so permissions, access history, and audit trails stay consistent and accurate. When duplicates exist, roles and entitlements can be spread across accounts, leading to gaps, conflicts, or security risks. Merging brings all access rights together under one profile, and deactivating the extras prevents unapproved logins while preserving historical data.

Creating new separate accounts multiplies identities and fragments access; ignoring duplicates leaves security and compliance issues unresolved; renaming duplicates only masks the problem without truly consolidating the user’s identity or permissions.